Social Listening / Reviewnalytics

Reviewnalytics is an artificial intelligence based solution which is primarily used for listening the conversation on social media, blogs, websites, other digital media to capture feedback / reviews and automatically read to provide synthesis of the content. Some of the popular application of Reviewnalytics system is for brand monitoring, customer feedback, new product customer perception, product / service perception as compared to competition, product performance tracking across the lifecycle etc..

Digital media monitoring allows organizations to find insights into a brand’s overall perfection on digital media, monitors the changes due to campaigns, benchmark performance vs competition, provides synthesis of customer’s voice, determines new business opportunities. It can identify any new emerging trends and customer preferences in a timely manner, so organizations can formulate appropriate strategies.